Untitled Document

A B C \| D E F \| G H I \| J K L M N O P \| Q R S T \| U V \| W X Y Z
	Ability-to-Collect
	Ability to pay- negotiating payment plans
	Affordability and public health
	Affordability programs - who should pay
	Affordability Tool
	Affordable Home Energy
	Affordable Home Energy
	Affordable housing: impact of energy bills
	Affordable housing: impact of furnace efficiency
	Affordable rate choices: PIPs vs Discounts
	Affordable rate structure
	Affordable rates: building a "business case"
	Affordable rates: the "indirect" business benefits
	Affordable rates: three "myths"
	Aggregation: low-income gas/electric customers
	Aggregation: energy and health buying co-ops compared
	Aggregation—fuel assistance programs
	Aggregation—fuel oil buying club
	ALICE
	American Water Company
	American Water Company
	Annual utility collections reporting
	Arrears
	Arrears--deferred payment plans
	Arrearage forgiveness
	Arrearage management programs: Massachusetts
	Arrearage forgiveness: water
	Assets test
	Austin
	Available Income
	Bad Debt
	Balancing of Interests
	Baltimore water affordability
	Basic water service
	Bill affordability: usage
	Bill coverage: LIHEAP
	"Bills behind" statistic
	Budget billing: barriers
	Business Benefits
	Business Problem
	CAP Evaluations
	CAP Evaluations
	Cash security deposits: model state regulation
	Clean energy
	Cold Weather protections
	Collection Costs
	Collections
	Collections efficiency and productivity
	Columbus
	Community Costs
	Community solar gardens
	Complete Payment
	Consumer education: electric/gas restructuring
	Consumer education: Home Energy Rating Systems (HERS)
	Consumer protections
	Cost-benefit
	Cost-effectiveness
	Cost of Disconnections
	Cost of Disconnections
	Cost of Disconnections
	Cost-of-living
	COVID
	Credit and collections: medical emergencies
	Credit cards
	Credit scores
	Creditworthiness
	Customer communications
D E F back to top
	de Facto Discrimination
	de Facto Discrimination
	Debit cards
	Deferred payment plans: model state regulation
	Defining collections metrics
	Defining Low-Income
	Disconnection for non-payment: model state regulation
	Disconnection for non-payment: tenant protection
	Disconnection of service and collections outcomes
	Disparate Impacts
	Earned income tax credit (EITC): benefits to utilities
	Earned income tax credit (EITC): utility involvement
	Electric restructuring: Colorado legislative report
	Electric restructuring: Federal legislation and the 10th Amendment
	Electric restructuring: measuring impacts on low-income
	Electric restructuring: obligation to serve
	Eligibility for rate assistance: food stamps as "income"
	Employee Productivity
	Energy assistance: economic development impacts
	Energy assistance: public and assisted housing
	Energy assistance eligibiliy
	Energy Burden
	Energy Burden
	Energy conservation: PIP
	Energy Efficiency
	Energy Efficiency
	Energy efficiency: homebuyer programs
	Energy efficiency: impacts on affordable housing programs
	Energy efficiency: multi-family housing
	Energy efficiency: multi-family & environmental justice
	Energy efficiency: multi-family & equity of efficiency
	Energy efficiency: on-bill financing (OBF)
	Energy sub-metering: Impacts on tenants/efficiency
	Energy unaffordability: 5 things to do
	Energy usage levels of low-income
	Environmental compliance
	Environmental justice
	Environmental justice & energy efficiency
	EPA
	Equity; energy efficiency
	Equity of efficiency
	Equity returns
	Essential Service
	Exclusionary impacts
	External Costs
	External Costs
	Fee Free proposals
	FFIEC
	Financial Stress
	Fire hazards: safety and unaffordable home energy:
	First Quintile
	First Quintile Income
	Food Stamps as energy assistance
	Food Stamp standard utility allowance
	Foreclosure
	Foreclosure
	Foreclosure
	Fuel funds: REC customer contributions
	Fuel funds: statewide operation
G H I back to top
	General welfare exclusion
	Geo-Targeting
	Geo-Targeting
	Habitability
	Hard-to-reach populations
	High winter natural gas home heating prices: causes
	Home Energy Affordability
	Home Energy Affordability Gap
	Home Energy Affordability Gap--2005
	Home Energy Insecurity Scale: Missouri
	Homeowners
	Hot water: usage, conservation
	Identity theft protection
	Inclining block rates
	Income based discounts
	Income disregards
	Income eligibiliy
	Income eligibiliy: assets test
	Indoor lighting
	Inflation
	Inflation Reduction Act
	Inter-class Cost Allocations
	Inter-utility collections comparisons
	Inter-utility data collection
	Inverted Block Rates
	Inverted block rates: low-income impacts
	Inverted block rates: Lifeline
	IRA tax credits
	IRS
	IWRAP
J K L M back to top
	Kansas
	Late payment charges
	Late payment charges: payment re-ordering
	Late payment charge regulation
	Late fees
	Lifeline Rates
	LIHEAP: assets test
	LIHEAP: contingency funding
	LIHEAP: integration with system benefit charge programs
	LIHEAP: supplemental appropriation
	Long-term Costs
	Lost Home Value
	Low-income programs: design and authorization
	Low-income rates: group homes for the disabled
	Low-use and low-income: beware utility data
	Maximum Income
	Mean Income
	Measuring utility bill affordability
	Measuring utility bill affordability
	Median household income
	Median household income
	Median Income
	Medical emergencies
	Medical emergency protections
	Medically needy
	Mergers--electric: harms to customer service
	Mergers--electric: sharing the savings with low-income customers
	Mergers--telecommunications: low-income benefits
	Milwaukee
	Milwaukee
	Minimum Wage
	Model state regulation: cash security deposits
	Model state regulation: deferred payment plans
	Model state regulation: disconnection for non-payment
	Model state regulation: late payment charge
	Model state regulation: medical emergencies
	Model state regulation: tenant protection
	Monthly customer charges
	Mortgage
	Mortgage
	Multi-Family
	Multi-Family
	Multi-State COVID Data
N O P back to top
	Narragansett Bay Commission
	Natural gas rate discount: payment impacts
	Needs analysis--low-income energy
	Net Present Value
	New Jersey
	New Market Tax Credit
	New York
	Non-energy benefits-1
	Non-energy benefits-2
	Non-energy benefits-3
	Non-energy impacts-1
	Non-energy impacts-2
	Non-energy impacts-3
	Non-utility assistance: EITC
	Non-utility assistance: Food Stamps
	Non-utility credit
	On-Bill Financing (OBF)
	Other non-energy program impacts-1
	Other non-energy program impacts-2
	Other non-energy program impacts-3
	Outcome measurement: LIHEAP
	Outcome measurement: universal service programs
	Outreach: automatic enrollment and lawful immigrants
	Outreach for fuel assistance
	Outreach: data mining from utility information sytems
	PAWC
	Payment assistance: Food Stamps
	Payment Difficulties
	Payment Patterns
	Payment Patterns
	Payment plans - ability to pay
	Payment plans - unregulated utilities
	Payment posting: payment re-ordering
	Payment posting: payment re-sequencing
	Payment-Troubled
	Payment-Troubled
	PECO
	Pennsylvania-American Water Co
	Pennsylvania CAPs
	Percent-of-Income
	Percentage of income program: water
	Persons of Color
	Persons of Color
	Philadelphia
	Philadelphia
	Philadelphia Tiered Assistance Program
	Philadelphia Water
	Philadelphia Water Department
	PIP: administrative costs
	PIP: usage
	PIPs
	Poverty Level
	Price spikes
	Prepayment meters
	Price signals
	Privacy--automatic enrollment
	Privacy--Red Flag Plans
	Privacy--social security numbers
	Program Objectives
	Propane/bulk fuel affordability
	Public Health
	Public Health: hot water
	Public housing utility allowances: Revised HUD guidebook
	Pulse Survey
	PWD TAP
Q R S T back to top
	Qualified- Census Tract
	Racial Disparity
	Racial Disparity
	Racial Disparity
	Racially Neutral
	Racially Neutral
	Racially or Ethnically Concentrated Areas of Poverty
	Rate affordability programs: best-in-class criteria
	Rate affordability programs: best practices
	Rate affordability programs: cost recovery mechanisms
	Rate affordability programs: shutoff impacts
	Rate affordability programs: what do they "buy?"
	Rate assistance: willingness to pay
	Rate decooupling and the poor
	Rate Design
	Rate discounts
	Rate Increases
	Rate Structure
	R/ECAP
	R/ECAP
	Recidivism
	Red Flag Plans
	Refundable tax credits
	Rent affordability: energy bill impacts
	Rooftop solar
	Seattle
	Section-8 allowances: SEMAP failures
	Self-Sufficiency
	Self-sufficiency standard
	Service limiter adapters
	Severe weather outages
	Shutoff Prevention
	Shutoff protection: cost
	Shutoff restrictions: rate recovery
	Shutoff restrictions: payment impacts
	Shutoffs: medical certificates
	Shutoffs: medical emergencies
	Shutoffs: notices
	Shutoffs: "over-noticing"
	Social security numbers - privacy
	Standard Utility Allowance (SUA)- excess shelter deduction
	Storm communications
	TAP
	TAP administration
	TAP costs
	Taxable income
	Telecommunications universal service: Lifeline rates (PA)
	Telecommunications universal service: Lifeline rates (PA)
	Telephone affordability: rural high cost support
	Telephone lifeline assistance and vertical services
	Telephone lifeline assistance: income eligibility guidelines
	Tenant
	Timely Payment
	Tiered Affordability
	Tiered-discounts
	Toledo
U V back to top
	Uniform data collection
	United Way
	Upper Limit
	Usage impacts
	Utility allowance
	Utility allowance: electricity
	Utility allowance: engineering methodology
	Utility allowance: energy efficiency
	Utility allowance: hot water
	Utility allowance: public housing
	Utility allowance: electricity
	Utility bill affordability: metrics
	Utility bill affordabilty: monthly vs annual
	Utility bill affordability: outcomes
	Utility bills: dimensions of affordability
	Utility bills: dimensions of arrears
	Utility data reporting
	Utility notices
	Utility outreach
	Universal service program: payment impacts
	Vulnerable populations
W X Y Z back to top
	Washington D.C.
	Water Affordability
	Water Affordability
	Water Affordability
	Water Affordability
	Water Affordability
	Water Affordability
	Water Affordability: Philadelphia Water
	Water Affordability: Defining "Affordable"
	Water Affordability: Detroit program proposal
	Water Assistance
	Weatherization: group homes for disabled
	Weighted arrears
	Willingness to pay: rate assistance
	Winter moratorium—discriminatory effects
	Winter shutoff moratorium
	Winter utility bill payments: capped bill program
	Working Capital
	Working poor