Current News

Nov/Dec 2025 FSC Newsletter
One Wisconsin electric utility recently proposed a substantial increase to the fee it sought to charge when customers pay a bill with a check returned for insufficient funds. According to the utility, the level of the fee was attributed primarily to having it be sufficiently large to serve as a "deterrent" to such customer behavior. This issue explains the basis for opposing the fee, and the reasonableness of the Wisconsin Commission’s decision to reject the utility proposal.


Sep/Oct 2025 FSC Newsletter
In 2022, Eversource Energy, the primary electric utility serving of New Hampshire, adopted an Arrearage Management Program (AMP). Called "New Start," the Eversource program was designed to address the fact that low-income customers have a higher rate of inability-to-pay than do non-low-income customers. This issue reviews an in-depth assessment of the impacts of New Start on the payment patterns of low- income participants.


Jul/Aug 2025 FSC Newsletter
In 2025, the ability of low-income households to access federal fuel assistance to help pay unaffordable home energy bills faces considerable uncertainty. As utilities and advocates seek to come to grips with that uncertainty, a promotion of time-of-use rates has emerged as one way to continue to deliver at least some bill reductions to income-eligible households in Wisconsin. This issue addresses that Wisconsin initiative.

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